Frequently asked questions

The questions mining boards ask us.

If your question isn't answered here, speak to us directly — the first conversation costs nothing.

What exactly does MineTrans do?

We are a specialist insurance broker for the mining and marine sectors across Sub-Saharan Africa. We quantify your risk, structure the insurance programme around it, present it to underwriters with evidence, and advocate for you at claim stage. We are not an insurer — we act for you, the client.

Why is business interruption such a large part of mining loss?

Because the mine stops earning long before the asset is rebuilt. Long lead-time equipment — a primary mill, a winder, a key substation — can mean an outage measured in months, not weeks. Across two decades of significant insured mining claims, business interruption accounts for roughly 80% of total gross losses, while the physical damage is a much smaller share.

What is a critical-asset risk survey, and what does it cost?

It is a site visit with your engineering team. We map every single point of failure, rank critical assets by lead time and revenue dependency, and stress-test your indemnity periods against real replacement timelines. You receive the findings as a criticality register and an underwriter-ready evidence pack — whether or not you place cover through us.

Our declared BI values were set years ago. Does that matter?

Considerably. Under-declaring business interruption values triggers the average clause, which reduces the settlement proportionally. A mine that declares R65m against an actual annual gross profit of R100m may recover roughly R42m on a total loss — leaving a shortfall of around R58m uninsured. Declared values should be reviewed annually.

These figures are illustrative and do not represent an actual claim or a forecast of any outcome.

Is now a good time to go to market?

Yes. The property and business interruption market has softened, with double-digit rate reductions and roughly US$1.5 billion of capacity available per single mining risk. Operations that can evidence their risk management are commanding the best terms in years. Well-presented risk earns materially better outcomes.

How does GISTM alignment affect our tailings cover?

GISTM alignment is now a baseline underwriting expectation rather than a differentiator. Independent monitoring, engineering audits and documented environmental compliance systems are what earn terms. We help present that evidence in a form underwriters can price.

What is SASRIA and why does it matter to a mine?

SASRIA provides cover for strike, riot and civil commotion in South Africa. Mining operations face labour unrest, illegal mining, theft and sabotage — exposures that standard property policies exclude. We understand the important extensions to SASRIA cover and apply these proactively within your portfolio, closing gaps where others are not thinking about it.

Do you cover power and water interruption?

Power instability and water scarcity are now systemic risks across the region and are primary business interruption triggers. Cover is available but depends heavily on the resilience measures you have in place — backup generation, hybrid energy systems, water recycling and on-site storage. We advise on both the insurance and the mitigation.

Do you handle marine transit for concentrate and equipment?

Yes. Marine and inland transit is core to our practice — concentrate and equipment moving by road, rail, port and sea, often across multiple jurisdictions. We structure cover that follows the goods rather than stopping at the mine gate.

What happens when we have a claim?

We act as your claims advocate. That means quantifying the loss properly, presenting it with the evidence underwriters need, and pushing for a settlement that reflects the policy you actually bought. Claims advocacy is where a specialist broker earns their place.

Are you authorised to give advice?

MineTrans is a division of Donaldson Advisory Group, an authorised financial services provider, FSP No. 53166, in terms of the Financial Advisory and Intermediary Services Act 37 of 2002. Full compliance and complaints procedure details, including referral to the FAIS Ombud, are available on request.

How do we start?

One conversation, then one site visit. Contact us on +27 11 568 8472 or jp@daginsure.co.za and we will arrange a critical-asset survey with your engineering team.